Processing Time: Orders are typically processed and shipped within 2 business days of receiving payment.

Email support: info@shelconfootwear.inCall, WhatsApp or SMS: +91 9897067058Period of Return Initiation: 3 days without exception

Shipping Policy We will dispatch the consignment within 4-5 days after receiving the order.

Shipping Methods: We offer standard and expedited shipping options. Shipping costs and delivery times vary depending on the shipping method and destination.

Shipping Rates: Shipping rates are calculated at checkout based on the weight of the package and the shipping destination.

Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information to track your package’s delivery status.

Returns and Exchanges

3 Day Return Policy: If you are not completely satisfied with your purchase, you may return the item(s) within 3 days of receiving your order for a refund or exchange.

Return Eligibility: To be eligible for a return, the item(s) must be unused, in original condition, and in the original packaging.

Return Process: To initiate a return, please contact our customer service team at info@shelconfootwear.in with your order number and reason for return. We will provide you with instructions on how to return the item(s).

Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item received, defective product). We recommend using a trackable shipping method for return shipments.

Refunds: Refunds will be issued to the original payment method within 3–4 business days of receiving the returned item(s). Please note that shipping costs are non-refundable.

Exchanges: If you would like to exchange an item for a different size or color, please indicate your preference when contacting us for a return. Exchanges are subject to availability.

Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact us immediately at info@shelconfootwear.in We will arrange for a replacement or refund at no additional cost to you.

Contact Us

If you have any questions or concerns about our delivery and return policy, please don’t hesitate to contact our customer service team at info@shelconfootwear.in We’re here to help!